You'll join Didit Labs, our in-house AI lab, and develop state-of-the-art biometric models — including fraud — shipped to production and used by millions.

What we're looking for

• Deep computer-vision expertise focused on faces — liveness, anti-spoofing / PAD, recognition, or related. You've built and shipped face models, not just used them.
• Strong deep-learning fundamentals — PyTorch, training pipelines, and the judgment to take a model from SOTA paper to production.
• You ship. You can move from research to a real, fast, reliable service.
• High ownership and intensity — we're a small, lean team that expects a lot and moves fast.

Nice to have

• A track record that proves the level — strong publications, a competitive ML record (e.g. Kaggle), or production face-biometrics systems at scale.

What we offer

• In-office in Barcelona or San Francisco — work shoulder-to-shoulder with a tiny, elite team inside Didit Labs.
• Real ownership — you own face biometrics outright, in a Y-Combinator-backed company used by 2,000+ companies.
• Real growth — the chance to build the best identity company in the world, with the resources of a freshly funded lab behind you.

We'll discuss compensation directly during the process.

Make sure every client gets the maximum value from Didit. You'll be the primary point of contact for support — guiding users through their verification flows, resolving complex queries, and building the long-term trust that keeps customers growing with us. You're the bridge between our technology and the businesses that rely on it every day.

What you'll do

• End-to-end support — guide clients through configuring their verification flows for a seamless experience, proactively.
• Resolve issues fast — act as a product expert and clear operational doubts about the platform with speed and precision.
• Be the client's advocate — listen deeply to needs and feedback, and turn them into actionable insight for product and engineering.
• Drive onboarding — help new customers nail their first steps on the platform for a high-impact start.
• Own the relationship — build trust-based relationships that drive long-term retention and adoption.
• Close the feedback loop — be the voice of the customer, systematically routing technical issues and feature requests to the engineering team.
• Spot revenue signals — surface expansion opportunities and churn risks to the sales team to support growth and retention.

What we're looking for

• Experience — prior Customer Success, Account Management, or Support experience, ideally in B2B SaaS, Fintech, or Compliance.
• Languages — excellent communication and negotiation skills in English and Spanish (others a plus).
• Soft skills — exceptional active listening and a genuine client-first mentality.
• Mindset — strong ownership and the ability to thrive in a high-pressure, fast-paced startup.
• Profile — ambitious, proactive, and results-driven, with a real desire to grow within the company.

Nice to have

• A solid understanding of KYC, AML, or identity-verification standards.

What we offer

• Hybrid in Barcelona — in-person collaboration with the flexibility to do your best work.
• A high-impact role with ownership and visibility — you'll own the customer relationship and be heard across product, engineering, and sales.
• Real growth — the chance to grow with us and help build the best identity company in the world.

We'll discuss compensation directly during the process.

You'll own how developers discover, understand, and fall in love with Didit. That means turning a powerful-but-deep platform into videos people actually watch, demos people actually clone, docs people actually finish, and webinars people actually attend.

This is a builder's DevRel role, not a conference-circuit one. You'll spend most of your time with a code editor and a screen recorder open — shipping the kind of content you'd want to find when you're integrating an API at 11pm.

What you'll do

• Produce product videos. Screen-recorded walkthroughs, "build a KYC flow in 5 minutes" explainers, feature launches, and short-form clips. You write the script, build the demo, record the screen, and narrate it in crisp English.
• Build demos for every industry. Reference integrations for fintech onboarding, crypto on/off-ramp KYC + wallet screening, marketplace seller verification, and iGaming age-gating — runnable repos people can fork.
• Run webinars and live streams. Monthly module deep-dives, "office hours," and partner co-webinars. You host, demo live, and field developer questions without a net.
• Improve the technical docs. Own the developer-facing surface at docs.didit.me — quickstarts, SDK guides, API references, and copy-pasteable code that actually runs. Close the gap between "the API can do this" and "the docs show you how."
• Write and improve technical blogs. Integration tutorials, architecture deep-dives, "how we built X," and use-case walkthroughs that rank on Google and earn developer trust.
• Be the developer's voice internally. Sit between developers and our product/engineering teams. Turn the friction you hit on camera into product and docs improvements.

What we're looking for

This is a hard requirement filter, so please read carefully:

• Perfect, native-level English — written and spoken. You'll be the voice of Didit on camera and in writing.
• A strong public portfolio with a lot of YouTube developer videos. We want to see you explaining products, building with APIs, and teaching — on camera, at volume. A link to your channel is the single most important part of your application.
• You can actually code. Comfortable integrating REST APIs, reading SDK source, and building runnable demos in at least one of JavaScript/TypeScript, Python, or a mobile stack. You don't need to be a staff engineer — you need to ship working demos and read docs critically.
• You're a clear technical writer. You can take a dense API and produce a quickstart a stranger finishes without getting stuck.
• You're self-directed. You'll own the content engine; we'll give you the product, the budget, and the autonomy.

Nice to have

• Experience in fintech, crypto/Web3, marketplaces, or iGaming.
• Familiarity with identity/KYC/AML, compliance, or fraud concepts.
• A following you've built yourself, or prior DevRel / developer-advocate / developer-educator experience.
• Comfort with short-form (YouTube Shorts, TikTok, X) in addition to long-form.
• Basic video editing chops (you don't need to be an editor — we'll support you — but you should be dangerous in a timeline).

What we offer

• In-office in San Francisco or Barcelona — this is an in-person role. The energy of building together early matters to us, and you'll sit with the product and engineering teams whose work you're taking to the world.
• Gear & creator budget — the camera, mic, lighting, and software you need to make great video.
• Optional conference & travel budget — this is a builder's role first, but if you want to speak at or attend events, we'll fund it.
• Real ownership — you're early on a function that will define how the developer world meets Didit, in a Y-Combinator-backed company used by 2,000+ companies.

We'll discuss compensation directly during the process.

You'll own Didit's acquisition channels — activating new ones, managing and scaling the ones that work, and turning them into a steady flow of signups and pipeline. It's a hands-on role: you run the channels yourself, watch the numbers, and double down on what's working.

What you'll do

• Activate and manage acquisition channels — paid, organic, lifecycle, partnerships, community, and whatever else moves the needle.
• Scale what works, cut what doesn't — measure each channel and double down on the winners.
• Grow signups and pipeline — drive self-serve growth and feed qualified leads to sales.
• Own the numbers — keep a clear picture of what's working across the funnel.

What we're looking for

• You've grown a real funnel before. You've owned acquisition and activation for a SaaS, developer-tools, fintech, or API-first product and moved the numbers — not just managed an agency.
• You're analytical and hands-on. Comfortable in analytics and attribution tools, fluent with funnel math (CAC, LTV, conversion, payback), and able to design and read an experiment honestly. SQL or a willingness to learn it is a plus.
• You can run paid and organic. Practical experience across at least two of: paid search/social, SEO/content, lifecycle/email, partnerships — and the judgment to know which to bet on.
• You write clearly and persuasively. You can produce a landing page, an email, or an ad that converts, and brief others to do the same.
• You're self-directed and fast. You'll own the growth function early; we'll give you the product, the budget, and the autonomy.
• You can sell a technical product to a technical buyer — or you're hungry to learn identity/KYC/AML, compliance, and fraud well enough to.

Nice to have

• Experience in fintech, crypto/Web3, marketplaces, or iGaming — our priority verticals.
• Familiarity with product-led growth and self-serve + sales-assisted motions side by side.
• Comfort with the modern growth stack (GA4, attribution, CRM, lifecycle/ESP, paid platforms) and lightweight no-code/automation.
• Familiarity with identity/KYC/AML, compliance, or fraud concepts.

What we offer

• In-office in San Francisco — this is an in-person role. You'll work directly with the founders, product, sales, and developer-relations early, where decisions are fast and your impact is visible.
• Real ownership — you're early on the growth function in a Y-Combinator-backed company used by 2,000+ companies, with public pricing and a genuine free tier to grow on.
• Budget and autonomy — the channels, tools, and experiment budget to actually move the numbers.

We'll discuss compensation directly during the process.

You sit at the intersection of sales and technology — the person who turns a promising conversation into a signed deal by making our platform undeniably real to prospects. You'll join sales calls as the technical authority, answer integration questions on the spot, and partner closely with the Sales team to move deals forward. Your scope goes beyond presales: you'll be the internal technical reference for Sales and Customer Success, so every commercial conversation is backed by deep product knowledge. You'll report directly to the CEO.

What you'll do

• Presales technical support — join discovery and demo calls alongside Sales as the product and integration expert, handling technical objections and adapting the pitch to the prospect's stack.
• Internal technical enablement — be the go-to resource for Sales on SDKs (Web, iOS, Android, React Native, Flutter), workflow configuration, webhooks, and session management, so no deal slows down for lack of technical clarity.
• Custom demos & POCs — build tailored proof-of-concept environments and sandbox demos that reflect the prospect's exact use case (KYC onboarding, AML screening, age estimation, NFC verification, white-label flows, and more).
• Solution design — translate prospect requirements into concrete integration recommendations (JavaScript SDK, native mobile SDKs, workflows, or direct API) and hand off a clear implementation plan to the client's dev team.
• Feedback loop — systematically capture recurring technical objections, feature gaps, and integration pain points and relay them to Product and Engineering to drive roadmap decisions.
• Post-sale transition — collaborate with Customer Success during handoff so technical context transfers smoothly and the client's integration starts without friction.

What we're looking for

• Experience — a technical, customer-facing background (sales engineering, solutions engineering, presales, or developer-facing support), ideally in B2B SaaS, APIs, Fintech, or Compliance.
• Technical depth — comfortable with REST APIs, SDKs, webhooks, and reading integration docs well enough to design and demo a real solution.
• Languages — excellent communication and negotiation skills in English and Spanish (others a plus).
• Soft skills — exceptional active listening and a genuine client-first mentality.
• Mindset — strong ownership and the ability to thrive in a high-pressure, fast-paced startup.
• Profile — ambitious, proactive, and results-driven, with a real desire to grow within the company.

Nice to have

• A solid understanding of KYC, AML, or identity-verification standards.

What we offer

• Hybrid in Barcelona — 4 days in the office, 1 remote, working closely with the founders and the sales and engineering teams.
• A high-impact role with ownership and visibility — you'll report directly to the CEO and shape how every deal gets technically won.
• Real growth — the chance to grow with us and help build the best identity company in the world.

We'll discuss compensation directly during the process.